Help Centre
Help Centre
FAQ
Got a question about Onboard Finance? We’ve got the answers.
Who is Onboard Finance?
Onboard Finance is a wholly-owned subsidiary of McMillan Shakespeare Limited. Onboard Finance trades as Maxxia Finance and RemServ Finance as a financier to Maxxia and RemServ novated leasing customers.
What forms of finance do you manage?
We solely provide finance for novated leasing customers of Maxxia and RemServ.
Do you arrange novated leases as well?
No, we only provide finance for novated leasing customers of Maxxia and RemServ. Please contact Maxxia on 1300 123 123 and RemServ on 1300 731 429 directly for all relevant services and enquiries relating to the setting up of your novated lease account.
Can you assist me with my novated leasing account once it’s set up?
No, you will need to contact Maxxia on 1300 123 123 and RemServ on 1300 731 429 directly.
If I get a novated lease through Maxxia or RemServ, do I have to use Maxxia Finance or RemServ Finance?
No, we are part of a panel of financiers.
Do you do other forms of finance, such as personal loans?
No, we deal solely in the provision of finance for novated leasing customers of Maxxia and RemServ.
Are there any penalties for paying out my finance early?
Because your finance relates to a novated lease with Maxxia or RemServ, you will need to contact Maxxia on 1300 123 123 or RemServ on 1300 731 429 to discuss your options.
Can I cease salary packaging but continue the finance payments?
If you are no longer salary packaging, you may be able to continue your finance arrangement. Please contact Maxxia on 1300 123 123 or RemServ on 1300 731 429 to discuss your options.
How do I pay my residual/balloon amount?
There are several options available for your residual/balloon payment. Please contact a novated leasing consultant at Maxxia on 1300 123 123 or RemServ on 1300 731 429 for more information.
Why is MMS now providing their own finance?
The pool of novated leasing financiers is changing regularly, and we believe providing an option of finance through MMS will provide stability to the Group’s customers.